Government Sales Rep-Alaska

Job ID: 140807Position Description: •Assist state and localsales team in meeting/exceeding quota targets and goals on a monthly basis.•Drive activations toward multiple channels of fulfillment, while prioritizing lowest cost channels. •Proactively seek out opportunities for line of business selling and projects that provide value add solutions that enhance AT&T's relationship with the account. •Provide opportunity reports, forecasts, competitive status reports and other needed account information to GAM/GAE as requested. •Assist GAM/GAE with the activation process, adding lines to existing accounts, assisting with proposals, being a back-up for the GAM/GAE. •Perform basic customer rate plan analysis, billing reviews, and technical issue resolution escalation from customer care. Quickly and efficiently escalate to focused team/staff for post sales support. •Follow up with Customer Care, Managers and subscribers on issues and resolution.•75% of time spent is dealing face to face with customers. •Responsible for selling voice and date products and services within an assigned portfolio of accounts.•Other duties as assigned by sales leaders.Qualifications:•College degree preferred or relevant work experience.•Strong computer skills; including MS Windows, MS Office, MS Emails, other systems deployed in support of customer care.•Sales or customer service experience preferred. •Experience in handling customer inquiries. •Ability to handle difficult customers professionally. • Excellent verbal, written, presentation and interpersonal skills. •Must be well organized, and multi-task oriented with strong attention to detail. •Event and/or field marketing experience strongly desired. •Strong planning and follow through skills.•In-depth knowledge of wireless service, coverage maps, rate plans, and accessories. •Ability to present professional image of self and company. •Flexible, team oriented individual. •Proactive, positive and professional. •Effective decision making and problem solving capabilities. •Valid drivers license, current auto insurance, reliable vehicle per transportation needs of market. Enthusiastic, Field Sales, Interpersonal Skills, Business to Business, Client Service, Customer Care, Organizational Skills, Self Accountable, Team Player, Excellent Oral/Written Communication, Communication Skills, Customer Oriented