IP TELEPHONY - AVAYA DESIGN ENGINEER

COMPANY

Are you seeking a company that is AWARE of their destination, ALIGNING resources, staying on track through ACCOUNTABILITY, and ADAPTING to the changing market?

Are you seeking a company that funds Professional Growth and Development programs?

Are you interested in getting BENEFITS day 1?

Are you seeking a Work/Life BALANCE through a true 8am to 5pm schedule?

 

 

POSITION TITLE:  AVAYA DESIGN ENGINEER  

REPORTS TO:  Director, Solutions Sales  



Overview of Work Responsibilities

· Provide pre-sale technical support to sales team (conference calls/design requests).

· Design technical solutions utilizing AVAYA Solution Designer (ASD). 

· Provide quotes in Excel format.

· Provide diagrams in Visio to customer as required.

· Engage other partners (DevConnect, CTI, Recording, etc.) to offer a total project solution.

· Work with Project Manager to develop scope of work.

 

Qualifications and Requirements

· MUST be Proficient in AVAYA Solution Designer (ASD).

· MUST have AVAYA Certifications (ACA, ACS, ACE). Cisco CCNA strongly encouraged.

· Proven knowledge and experience with Avaya Voice Communication Infrastructure including:  S87X0, S8500, S8300, G700, G650, G450, G350, G250, ESS/LSP.

· Minimum of three years designing AVAYA ECG based solutions including s8700/8500/8300 Media Servers; H248 gateways; Messaging Solutions; Call Center Solutions; IP Telephony.

· Experience with Legacy platforms (G3R, SI, CSI), Modular Messaging, CMS, Avaya Interaction Center, PBX/Automatic Call Distributor (ACD), Interactive Voice Response (IVR), and Computer Telephony Integration (CTI).

· Strong working knowledge of VOIP enterprise networks and telephony, including an understanding of Quality of Service, bandwidth utilization, addressing, latency, etc.

· Detailed understanding of VOIP protocols, architectures, communication managers, servers and gateways.

· Understands effects of jitter, packet loss, and timing slips, etc. on telephony applications.

· Excellent communication and presentation skills.

· Good organizational and time management skills to work on several accounts simultaneously.

· Ability to work independently and in a team environment.

· Candidates must be able to learn new things quickly, need minimal direction, and handle multiple tasks simultaneously.

· Occasional travel may be required to support Account Executives at customer locations.

 

Compensation & Benefits

· Attractive salary based on experience and qualifications.

· Employee Rewards and Recognition Program.

· Company funded Professional Growth and Development Training Program.

· Medical, Dental, Vision.

· Matching 401(k) program.

· Short & Long Term Disability.

· Life Insurance & Supplemental Life Insurance.

· Flexible Spending Account for Healthcare and eligible Dependent Care.

· Paid vacation, personal days and floating holiday.