Inbound Sales Representative

This is an Inside Sales position. Candidate will handle incoming sales inquiries via phone and email. Outbound follow-up sales calls will also be conducted on qualified leads that do not close during initial inbound call. The position is responsible for placing orders, documenting calls, and scheduling installs when necessary. GWI offers a competitive Base Salary plus commission and a strong benefits package.

ESSENTIAL PRINCIPAL DUTIES AND RESPONSIBILITIES

Looking for highly motivated salespeople with strong verbal and written communication skills. Would prefer candidates with some sales or call center background and training. Even disposition with an ability to respond to sales opportunities in a creative manner. Strong interpersonal and organizational skills. Proficient working knowledge of computers, telephone and software applications. An understanding of phone sales and the ISP industry a plus.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED

High school education or equivalent, 1-2 years post high school education from a college or technical school preferred.

One to two years related experience and or training in an inbound or outbound sales focused environment or call center.

Proficient and working knowledge with computers, telephone and software applications.

Strong oral and written communication skills to respond to inquiries and complaints from customers.

Strong interpersonal and organizational skills.

Attention to detail and accuracy.

Good problem solving ability.

Familiar with standard concepts, practices, and procedures within a particular field.

Relies on limited experience and judgment to plan and accomplish goals. Performs a variety of tasks.

Works under general supervision; typically reports to a supervisor or manager. A certain degree of creativity and latitude required.


WORKING CONDITIONS

 

1.  Normal office environment with moderate exposure to noise, dust, and temperature.

 

2.  When required ability to lift up to 25 lbs.

 

3.  Position may require extensive use of telephone, keyboard and monitor to perform regular functions of the job.

 

REPORTING RELATIONSHIPS

 

1.  Reports to Supervisor of Sales

 

 



The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification.  They are not intended to be construed, as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.



*Statements marked with an asterisk are considered to be essential functions of the position according to the guidelines set forth in the Americans with Disabilities Act 1990.