Installation Technician

General SummaryPerform Cable,HSI (high speed internet), & phone installations, provide customer education regarding services and respond to related service calls that could not be resolve over the phone. JOB DUTIES INCLUDE, BUT ARE NOT LIMITED TO:· Complete disconnects, downgrades and non-pay disconnects.· Complete installations, reconnects and upgrades.· Complete pre-wires, post-wires and apartments box installations.· Use of VOM, SLM, drill, toner and various other hand tools.· Certify as a pole climber with climbers and ladders.· Understand and practice safety policies and use safety equipment.· Ability to troubleshoot and repair from tap to TV.· Perform tap audits.· Bury underground drop with a shovel.· Other functions that may be assigned. QUALIFICATIONS:· High School diploma or equivalent.· Strong computer knowledge.· Familiarity with Internet services.· Must possess a valid driver’s license and a satisfactory driving background.· Basic knowledge of converters, VCRs, TVs, A/B Switches and their various configurations.· Planning and organizational skills. · Ability to communicate effectively with personnel at all levels.· Ability to communicate with customers effectively.· Ability to follow guidelines, policies and procedures from Inter Media Manuals.· Successful results on a drug test and background check.  Insight will only consider those applicants who meet the minimum requirements of this position. Feel free to apply in person M-F 9am -4pm: 2544 Palumbo DriveLexington, KY  40509   Insight offers an attractive benefits package, including Medical, Dental, and Vision coverage; Medical and Dependent Care Flexible Spending Accounts; Short and Long Term Disability ; Life Insurance; Tuition Reimbursement, Paid Time off and Holidays, a 401(k) Retirement Program, and Free Basic Cable Services!  Insight Communications Company, Inc. is an Equal Opportunity Employer.  About Insight Communications Insight Communications is the tenth largest cable operator in the United States with approximately 713,000 customer relationships in the three contiguous states of Kentucky, Indiana and Ohio. Insight offers bundled, state-of-the-art video, high-speed Internet and voice telephony services to its customers.