NETWORK PROVISIONTING ANALYST - BEST IN TELECOM!

NETWORK PROVISIONTING ANALYST – BEST IN TELECOM!

 

Masergy Communications has an opening for a full-time Network Provisioning Analyst in our Plano, Texas office.

 

Join the HR Team to provide HR Services for a global 100+ employee company.  We also have an office in London, UK.  We have a diverse high energy team!

 

JOB DESCRIPTION:

 

Summary of Responsibilities:

 

The Network Provisioning Analyst is responsible for the end-to-end circuit provisioning of network backbone circuits and entrance facilities around the globe.  This position is responsible for completing network planning projects, including coordinated conversions and grooming of customer circuits and network facilities. The Network Provisioning Analyst ensures network optimization and groom project plans are accurately completed on time. Finally, this position is responsible for keeping accurate network element assignments in our provisioning systems and circuit inventory database.

 

Essential Functions:

 Provisioning complex DS1/E1/DS3 special access, Ethernet, and Optical circuits Driving vendors and performing escalations as requiredTrack and manage projects and orders placed with vendors to ensure critical dates are metWork closely, and coordinate effectively, with vendors and internal customers to provide superior serviceRequires attention to detail and accuracyAbility to multi-task and accurately complete projects on timeCoordinate all provisioning activities with vendorsResponsible for staying current on the ever changing order process with designated vendorsEnsure that accurate FOC and DLR's are received on all ordersAbility to keep schedules, manage suppliers, and operate in high production environment Provide network planning support for future network build out, network optimization and access planningProvide weekly/monthly management reporting

 

 

 

 

Requirements:

 

  Experience

 

· 4 year degree or equivalent work experience

· Minimum 5 years provisioning experience, including special access and IXC ordering, entrance facility and grooming initiatives.

· Working knowledge of voice and data communication

· Technical and/or circuit designer experience strongly preferred

· Experience with IXC Carriers, RBOCs and alternative access providers

· Expertise in local and long haul, Optical and Ethernet circuit provisioning.

· Working knowledge of IP circuit and/or network provisioning

· Experience with Microsoft Office products as well as basic computer skills

· Experience working in a team environment

· International provisioning experience a plus

 

 

  Educational, Licenses and Certificates

 

Bachelor's degree or equivalent work experience.

 

  Knowledge and Skills

 

· Strong written, organizational and oral communication skills

· Possess a professional attitude and work ethic in addition to being well organized and efficient

· Ability to deal with unforeseen situations and come up with logical solutions to these problems without outside instruction

· Self-motivated

· Ability to motivate people and work as part of a team

 

Working Conditions

 

· Limited travel to other facilities

· Heavy interaction with vendors and other groups within Masergy

· Overtime work as required throughout the year

 

We are a team, and the team can accomplish what has never been done!

BENEFITS:

Masergy offers excellent benefits including:Competitive wages and pay for performance bonus process Casual Dress Stock Options Plan for all employees Exciting work environment-casual and fast-paced 401(k) Retirement Savings Plan with Company MatchMedical, Dental and Vision Insurance Plans Prescription drug program Employer Paid Employee Life Insurance, Accidental D&D Insurance, Long term disability and Short term disability 7 personal days and 10 vacation days accrued each year

About MASERGY

MASERGY is a privately held global service provider specializing in simplifying business networks for enterprises. Serving hundreds of customers in over 46 countries throughout the Americas, Europe and Asia, MASERGY leverages Multi Protocol Label Switching (MPLS) across an Internet Protocol (IP)-based network to cost-effectively deliver multiple services over a single connection. MASERGY’s best in class customer support is available 24 x 7 x 365.

For more information, visit www.masergy.com.

 

INDUSTRY RECOGNITION

MASERGY’s services have been recognized as innovative and best-in-class by the industry’s top observers. Select honors and awards include:

 

·  Selected — Inc 500 -  (2007)

·  Selected — Deloitte Technology Fast 500 North America (2007)

·  Winner—Communications Solution Product of the Year (2007)—TMC

·  Finalist—North American Service Provider of the Year (2007)—Metro Ethernet Forum

·  Finalist—Red Herring 100 for North America

·  Finalist—Best New Service (2006)—Light Reading

·  Finalist—Most Innovative Ethernet Service Provider (2006) Light Reading

·  Finalist—North American Service Provider of the Year (2006)—Metro Ethernet Forum

·  Winner—Most Visionary Data Service (2005)—Network Magazine

·  Finalist—Best New Service (2004)—Light Reading

·  Winner—Innovation Award (2004)—TMC Labs

·  Winner—Editor’s Choice (2002)—SuperComm

 

CUSTOMER OVERVIEW

MASERGY has won a number of industry awards for its innovative services. More important than the accolades, however, are the award-winning services our customers receive everyday. Our customer list includes world-class companies from the financial/banking, health care, entertainment, broadcasting, hospitality/hotels and manufacturing industries. A few of our customers include:

-  Allianz Global Investors  - ESPN   - Robert Half International

-  Bank of the West  - E*Trade  - Standard Bank of London

-  Capmark  - Genesis Microchip     - The Weather Channel

-  Corbis - Hallmark Channel  - Unisys

-  Dunkin Donuts - Plantronics       - Yellow Book


CONTACTING US:

Interested Candidates are asked to apply on-line with

 

Masergy Communications, Inc. is committed to equal employment opportunity. Affirmative Action/Equal Opportunity Employer M/F/D/V