Payment Center Rep

POSITION SUMMARY:
The Payment Center/Lobby Rep is responsible for providing the highest level of customer service to our customers. Payment Center/Lobby Reps must be a service-oriented individual, able to communicate effectively and display a professional and positive demeanor. The Payment Center/Lobby Rep is responsible for reflecting Comcast's standards of excellence consistently and serving as a reliable source for our customers at all times.

DUTIES AND RESPONSIBILITIES:
- Receive payments; disconnect information and converters from subscribers at office location.
- Sell new products to customers.
- Enter data of transactions on CRT or other record keeping system and file work orders following processing.
- Balance cash receipts daily
- Process customer change of address and other transactions.
- Provide general information to subscribers concerning cable services, rates and policies.
- Perform miscellaneous duties, such as opening incoming mail, ordering supplies, etc., as required.
- Perform other related duties as assigned.
- Punctual, regular and consistent attendance.

QUALIFICATIONS:

MINIMUM QUALIFICATIONS:
- High School diploma or GED.
- Must have customer service and cash handling experience.
- Ability to work overtime, as needed.


Comcast is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to age, race, creed, color, national origin, qualified disability or veteran status, ancestry, marital status, affectional or sexual orientation, sex or any other legally protected category.

If interested, please apply online at http://track.jobviper.com/ViewJob.asp?id=494950-3-503