Procurement Specialist - Cisco Call Center Products

Cisco Solutions Procurement Specialist

Cisco Solutions Operations

 

Location: Nationwide - Telecommuting Position

 

eLoyalty helps its customers achieve breakthrough results with revolutionary analytics and advanced technologies that drive continuous improvement.  With over 15 years of experience with operations, technology, and support of complex self-service, Contact Center, and reporting/analytics solutions, we continue to deliver proven solutions for many of the Fortune 1000.

 

We currently have an opening for a Cisco Solutions Procurement Specialist in Austin, TX.  The Procurement Specialist will enjoy involvement in the full-life-cycle of Cisco Solutions operations interacting closely with the eLoyalty project teams, solutions architects, and partner contacts.

 

As a Cisco Solutions Procurement Specialist, you will:Be responsible for providing pricing reviews of proposed client solutionsAssist with Bid Assurance processProvide Cisco Software and Hardware price quotesPlace Cisco software and maintenance orders, as well as other vendor orders (Nuance, Qovia, Verint, etc.)Assist in the completion of contract formsAct as site administrator to Cisco partner web siteSupport Cisco Solutions Operations Manager in any other activities related to Cisco Solutions Operations. 

Required Skills and Experience:Bachelors Degree required, Finance preferredKnowledge of Cisco Product Catalog, in particular Cisco Unified Communicaitons products (including Contact Center products)Prior finance background in the technology spaceExperience with e-commerce procurementAbility to QA complex software and hardware proposals with minimum amount of supervisionExcellent documentation skills (Excel, Word, Visio, PowerPoint)Excellent communication skills using email, phone, and presentation materialsKnowledge of Cisco Sales solutions cycle or Cisco Sales Expert certification, a plus

What is in it for you?Flexible work arrangements that give you the opportunity to work in the office or remotely based on business needEarning potential and opportunity for advancement across multiple disciplines in a variety of career pathsOpportunity to join a team diverse in both their skills and talents and their knowledge of business practices and functionsEmployee Manager program where senior level mentors help guide you on your chosen career, working with you to set short- and long-term goals for personal developmentA generous array of benefits, including medical, dental, vision, 401K with company match, employee stock purchase plan, and more!

About eLoyalty

eLoyalty helps its customers achieve breakthrough results with revolutionary analytics and advanced technologies that drive continuous business improvement.  With a long track record of delivering proven solutions for many of the Fortune 1000, eLoyalty's offerings include Behavioral Analytics™, Integrated Contact Solutions and Consulting Services, aligned to enable focused business transformation.  For more information about eLoyalty, visit http://www.eloyalty.com/.  eLoyalty is an Affirmative Action/Equal Employment Opportunity employer:  All qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, ancestry, disability, medical condition, sexual orientation, domestic partner status or Vietnam Era Veteran status.