Sales Support Representative (263564-684)

Description

Do you enjoy problem solving and customer contact? Join a quality focused sales team as a commercial Sales Support Representative. Your team’s mission is to build loyal, profitable, win-win total source relationships. Expectations:Acquire an understanding of commercial markets and product solutionsAttend applicable product and market trainings as well as sales trainingPromptly answer calls in the sales team queueRespond to moment of truth inquiries while ensuring customer delightAssist Account Managers and Account Executives in building and maintaining customer relationships through contacts and backup support Provide timely and accurate order entry support Collaborate effectively with our teams to resolve customer issuesParticipate in special projects as neededDatabase maintenance to improve efficiency in marketing programsVarious administrative support as requiredIdentify opportunities for productivity or process improvements and communicate with Team Leader

·         Understand and promote the TESSCO value proposition in all customer interactions

 
Required Skills

AA degree in business or related field or equivalent documented experience and skillsExcellent verbal and written communication skillsDemonstrated customer service abilitiesStrong attention to detail and good follow up skillsProfessional and pleasant phone demeanorAbility to multi-taskStrong interpersonal skills A desire to work in a fast pace environment

 

EOE/AA