Senior Human Factors Engineering Analyst

The Human Centered Design team is a multi-disciplinary group of usability specialists, information architects, creative designers, and front-end technologists, all of whom focus primarily on the end user experience. This team works across various areas of the wireless division of AT&T including retail stores, call centers, phone systems (IVR), marketing, and internal projects. We are seeking to add an experienced Creative Designer to the Retail Applications team.

The user experience professional will perform graphic design, interaction design, and front-end development for AT&Ts customer and user-facing systems and communications. This position will be responsible for translating business objectives into design concepts and strategies to improve the appeal, usability, and effectiveness of customer and user facing interfaces.

Responsibilities:
User Experience Design for self-service applications used in AT&T retail stores. Specifically:
- Design interactive applications for kiosks and multi-touch interfaces
- Utilize pre-defined brand specifications, while creating unique and surprising experiences
- Create designs that compliment and integrate into existing interfaces
- Design out-of-the-box solutions that translate business requirements into creative, feasible design solutions
- Together with Information Architects, communicate designs through fully documented wireframes and design comps
- Collaborate with other designers on the team, including giving and receiving constructive critiques
- Conduct design walkthroughs for clients and developers, and respond to changing needs and information
- Prioritize, multi-task, and manage work to meet critical project timelines in a fast-paced, constantly changing environment
- A design portfolio is required for consideration

Required Degrees/Majors/Accreditations/Skills: - 3-5 years working as User Experience Designer - Creative Designer; Interactive Media
- Bachelors degree in Interactive Media, Graphic Design, Industrial Design, Human Computer Interaction, or related degree.
- Excellent graphic design and interaction design skills
- Up to speed with current design trends and computer technologies
- Strong writing, verbal and overall communication skills
- Proficient with Photoshop, Illustrator, Flash, and PowerPoint

Desired Degrees/Majors/Accreditations/Skills: - Experience with Microsoft Expressions, Adobe Flex, Dreamweaver, and Visio is a plus
- Experience designing for kiosks or multi-touch interfaces is a plus
- Masters Degree in related field is a plus


Please Submit Interest Online At: AT&T Careers