Telecom Usage Auditor - Network Cost Management

TEOCO, The Employee Owned Company, is a recognized leader in telecom carrier network cost management and revenue assurance. Our telecom software solutions and professional services consultants process and audit over $12B in telecom invoices each year saving millions and millions of dollars for our clients. We have an uncompromising commitment to provide concrete value to our clients. For a like-minded professional, we have an excellent career opportunity for a Telecom Usage Auditor who really wants to make an impact. 

 

At a macro level the Telecom Usage Auditor will be responsible for 3 areas: Auditing, Dispute Management and Vendor/Client Management.  At the micro level, responsibilities will include:

 

Auditing

· Analyzing client invoice and call detail record (CDR) information to identify exceptions by:

o  Applying specific audit knowledge, techniques, and telecom industry expertise

o  Utilizing industry and Client reference information including:  tariffs, contracts, Interconnection Agreements, LERG, and NECA

o  Utilizing specific software tools such as BillTrak Pro, COFinder, Location Finder, and LATTIS PRO as well as general tools such as MS Access, MS Excel, and Business Objects

· Identifying network optimization and other run-rate opportunities for the client

· Utilizing new and existing concepts to develop new and repeatable audit procedures

· Providing audit training and mentoring to staff and clients

Dispute Management

· Successfully closing telecom vendor disputes through the use of proper dispute documentation preparation and dispute escalation process

· Assisting other auditors and reconciliation analysts with dispute escalations

· Examining and responding to vendor denials in a timely manner

Vendor/Client Management

· Building and maintaining productive client relationships

· Providing training/documentation on audit concepts as needed

 

Required Experience and Education:Bachelors Degree3+ years telecom industry experience, including at least 1-2 years hands-on usage auditingSolid querying skills (TOAD, SQL, Access)Prior exposure to contracts and/or tariffsExcellent communication skillsAttention to detail



This is a great opportunity for the person who really wants to make a difference and to use their subject matter expertise to take us to the next level.  Qualified candidates, please forward your resume, to recruit@teoco.com .

 

Visit our website to learn more about The Employee Owned Company http://www.teoco.com

 

 

EOE. M/F/V/D