Dock Supervisor

About the Company Forward Air Solutions was created with Forward Air Corporation's acquisition of USA Carriers in late 2007, a recognized leader for over 25 years in the retail pool distribution service industry. Forward Air Solutions subsidiary currently consists of the eleven USA Carriers terminals and the company's most recent acquisition, Pinch, which is located in the Texas market. With the Forward Air Corporation's acquisitions and continued growth, Forward Air Solutions, Inc. now has expanded its reach to every portion of the U.S. About the Opportunity Forward Air Solutions, Inc. seeks a Dock Supervisor for its Nashville facility. This position is responsibile for managing the dock operations, train package handlers, and provide customers with superior customer service. This position will also manage the efficient sorting, delivery and handling of packages. Follow established guidelines and standards to produce the highest quality, safe, and clean environment.

Qualifications

High School Degree or equivalent. College degree preferred. 0-2 years of supervisory/management experience. Computer literate in Microsoft products. Bearware experience is a plus.

Interviews, hires, trains, directs work assignments, rewards, disciplines employees, appraises employee performance, resolves complaints. Evaluates package handler performance and development needs to challenge their potential.

Manages and provides leadership for day to day operations as they relate to package handlers and clerical support. Maintains a clean, organized dock work area. Performs other duties as assigned.

Responsible for confirming compliance with safety rules and programs. Investigates any safety issues and recommend corrective actions.

Processes all misrouted packages.

Manages computer systems utilization, paperwork accuracy and procedural consistency.

Assesses and defines assigned package handler training needs and participate in on the job training and all new hire training

Manages package handlers, package loading and unloading, routing, proper documentation for all shipments

Conducts presort meetings to communicate values, strategies and objectives; assigns accountabilities; plans, monitors and appraises job results; develops a climate for offering information and opinions; provides leadership opportunities

Maintains quality service by establishing and enforcing organization standards.

Facilitates a team of 10 to 15 dock workers within the area of responsibility. Implements and enforces established policies and procedures.

Benefits We recognize people as our most valuable asset. Our competitive salary and benefits package includes 401K, a stock option plan, dental insurance, medical insurance, disability benefits, prescription drug coverage, confidential employee assistance programs, life insurance, a vision-care plan, paid sick time, casual dress, paid company holidays, free parking, and paid vacations.