Systems Operations Analyst.

CEVA Logistics is part of a global company providing logistics services. CEVA Logistics provides Fortune 500 companies value-added supply chain services, such as network design/redesign, high-velocity cross docks, fulfillment centers, sequencing, kitting, sub-assembly, return logistics, dedicated contract transportation and e-Commerce solutions. We are currently recruiting for a Systems Operations Analyst. Essential Functions: Serve as the primary, on-site IT point-of-contact with groups, such as internal/external customer, sales, quality, and other teams as appropriate. Coverage may include 24X7 support of the operation. Assist with the analysis, definition and documentation of detailed specifications for new & existing applications in compliance with CEVA IT ISO methodologies. Assist with system maintenance, configurations, and installation of various hardware technologies & software products. Operate & maintain CEVA computer systems, including but not limited to PCs, printers, RF equipment, data collection devices, etc. Maintain IT training materials & train appropriate team(s), as required. Maintain prioritized IT task list and coordinate with CEVA Corporate office to ensure task resolution occurs. Effectively identify and escalate IT issues as appropriate. Serve as SME (Subject Matter Expert) for CEVA application(s). Travel as required. Pro-actively & continuously seek to improve the highest level of service from the application(s). Log all appropriate IT problems in the CEVA Help Desk system for tracking and analytical purposes. Perform other duties, which may include operational assignments, as required. Non-Essential Functions: Application Development. Education and Experience: Bachelor’s degree preferred. Computer Operations experience is a plus. 3-5 years experience with Logistics applications (ex. Transportation, Warehousing, Crossdock, Sequencing, etc). Knowledge of MS Project, Word, Excel, Visio, etc. Required Competencies: Positive & professional attitude Self-motivated Interface effectively with customers or others associated with the project or assignment. Possess excellent verbal and written communication skills. Demonstrate successful problem solving skills. Ability to successfully multi-task and establish appropriate priorities. Ability to effectively participate as a team player. Possess excellent follow-up skills. CEVA Logistics is an EEO/AA employer. M/F/D/V encouraged to apply. We maintain a drug-free workplace and perform pre-employment substance abuse testing. LOCAL CANDIDATE ONLYPlease apply online at http://jobs.us.cevalogistics.com.  Company: CEVA Logistics NALocation: Laredo, ed 78040Status: Full Time, EmployeeJob Category: IT/Software DevelopmentRelevant Work Experience: 2+ to 5 YearsCareer Level: Experienced (Non-Manager)Education Level: Bachelor's Degree