Senior Route Sales and Service Representative

At Safety-Kleen Systems, Inc. we take pride in our Environmental Commitment, Market Leadership, Unparalleled Service, and Talented People…WITHOUT A DOUBT™.

Safety-Kleen Systems, Inc. is a world class environmental service organization and market leader in industrial hazardous waste management. Serving more than 400,000 domestic and international customers, including over 400 of the Fortune 500; we are continuing our 40-year history of innovation by developing new products and services to meet changing customer needs across North America. We are a $1 billion company with over 4,500 employees across the United States, Puerto Rico, and Canada.

 

Safety-Kleen has an immediate opening for a Sr. Sales and Service Representative in Brunswick, OH.  This individual is responsible for ensuring optimum customer service leading to retention and expansion of the branch business. Key responsibilities include providing work direction of customer service staff, ensuring services are completed in a timely manner, and managing customer relationships.

 

ResponsibilitiesDirect the branch customer service function including hiring, training, and work direction of the equipment repair specialists (ERS) and sales and service representatives (SSR).Direct sales and service staff in achieving customer retention, on-time service performance, and accounts receivable goals by: observing corporate operating guidelines, training and reinforcing critical service skills, and working to prevent and resolve customer service issues.Conduct inspections and ride-alongs with sales and service staff to ensure timely and effective servicing of customers’ equipment.  Direct branch service scheduling and logistics to ensure on-time performance for all customers by aligning territories, defining routes, and managing associated paperwork.Ensure ERS and SSR compliance with all applicable environmental, health, and safety (EHS) requirements by working with corporate EHS resource people to keep all training and record keeping up to date, and by monitoring daily operations to assure performance is within regulatory guidelines.Work with Branch General Manager (BGM) to ensure effective operation of the branch including maintenance and operation of branch fleet to company standards, assistance with branch incident alert and spill response systems, and control of branch inventory.Administer branch accounts receivable program to maximize collection of money at the time of service, collect on overdue accounts, and determine when to pull an account.Ensure that all branch customer service practices are conducted consistent with high ethical standards.

RequirementsHigh School or GED, prefer some college or equivalent military training preferred Experience in direct business to business sales (at least 3-5 years) both growing current customer relationships and generating new customer relationships helpful 2-3 years of route based sales/service experience would be beneficialPrefer experience in industrial/automotive products or environmental service and/or experienced with route-based sales  Must be able to obtain or possess a Class B Commercial Driver’s License with Tanker Endorsement/HAZMATBasic computer skills proficiency 

Benefits
We offer a competitive compensation package and comprehensive benefits.

*Safety-Kleen Systems, Inc. is an Equal Opportunity Employer. M/F/D/V encouraged to apply. Employment contingent upon successful completion of background investigation. Pre-employment drug screening required. Environmentally-responsible business. Must be eligible to work in the United States.