Inside Sales and Customer Service Representative

Customer Sales and Service Representative

 

Elect Air, a division of Applied Industrial Technologies, with more than 440 facilities and over 4,400 employee associates across North America, is seeking a motivated, customer focused Customer Sales and Service Representative (Inside Sales).

We are hiring for the following location:

 

  Fontana, CA

 

Elect Air offers more than 2 million parts critical to the operations of customers in virtually every industry including food and beverage, petroleum, automotive, pulp & paper, mining, aggregate, and maintenance and repair. In addition, Elect Air provides engineering, design and systems integration for industrial and fluid power applications, as well as customized mechanical, fabricated rubber and fluid power shop services.

 

As a Customer Service and Sales Representative, you will maximize your solid sales skills as you provide exceptional customer service and product education to our customers. Duties include:

· Assess customer needs and process customer telephone orders, quotes, price and delivery inquiries, and checking availability of stock.

· Proactively identify sales opportunities.

· Negotiate price/terms.

· Process customer orders in automated ordering system.

· Support outside sales staff in meeting customer needs.

· Provide follow-up on purchases.

· Deliver exceptional customer service.

 Customer Sales and Service Representative Requirements

One to three years’ experience in the customer service arena is required.  Equivalent to high school plus specialized training in customer service practices and office functions is needed. Fluid Power certification is preferred. Math aptitude and the ability to apply mechanical principles to address customer needs are essential. Success demands self-motivation and excellent communication skills.

 

Elect Air/ Applied Industrial Technologies offers a competitive salary and extensive benefit package that includes:

· Medical, Dental, Vision and Prescription Drug coverage

· Short and Long-term Disability Benefits

· Life Insurance Plans

· 401(k) with Company Matching Contributions

· Educational Assistance Program

· Paid Vacations and Holidays

· Incentive Programs

· Product Discounts

 

Elect Air/ Applied Industrial Technologies is an equal opportunity employer committed to employing individuals without regard to race, color, religion, sex, veteran status, age, disability or national origin. We are also committed to a drug free workplace.

 

For more information about Elect Air/ Applied Industrial Technologies see our company web site at www.electair.com.