Office Administrator-Cleveland (263046-674)

DescriptionJob Summary: The Office Administrator will be responsible for the answering of phones, handling of administrative functions, handling of customer accounts and providing support for door center management.ESSENTIAL ACCOUNTABILITIES: (Bold statements indicate the most important duties performed)1. Answers and responds to telephone calls and customers’ needs.2. Receive and process customer orders and invoices on a daily basis.3. Assist in inventory control (may include cycle counts).4. Responsible for daily receipts and bank statements.5. Participate in warehouse-related activities at the Door Center in order to continually develop their product knowledge.6. Maintains customer files.7. Maintains customer pricing in Amarr software.8. Provides customer quotes on our product.9. Maintain and order office supplies.10. Purchase order receipts and transfers for inventory.11. End of day paperwork, to include all summary reports.12. End of month procedures, to include all summary reports and computer close down.13. Assist in production, product pick-up and product delivery schedules.14. Assist in the development of a personal annual Individual Development Plan (IDP) and meet all training targets as spelled out in the IDP and by corporate goals.15. Perform other duties as required. PHYSICAL REQUIREMENTS:1. Extended computer use.2. Extended telephone use.3. Light lifting (up to 25 pounds).MINIMUM QUALIFICATIONS REQUIRED:1. High School Education.2. Strong PC skills (various software applications)3. One year prior office administrative experience.4. Ability to handle multiple tasks.5. Courteous, customer service oriented.6. Clear and effective written and oral communication skills.7. Satisfactory completion of 10-week training program after joining the company.