Home Delivery Operations Manager

Job Category Logistics/Transportation Career Level Experienced (Non-Manager) Home Delivery Operations Manager Sears is committed to improving the lives of our customers by providing quality services, products and solutions that earn their trust and build lifetime relationships. We are proud of our diverse, high-performance team work environment and we strive for continuous improvement through keen focus on growth, effectiveness and a sense of urgency. Individuals who are driven to earn our customers' trust and business every day, who act with integrity, who treat everyone fairly and value diversity, and who are accountable for their actions are welcome to show interest in becoming a member of our winning team.Actively support the home delivery operation and any and all functions required by the unit within their designated market area. Daily execution of all 4-wall material handling freight as it relates to transportation, unloading/staging and shipment of customer/store replenishment merchandise. Responsible for inventory accuracy and control. Assists MDO Manager in the selection, training, scheduling and retention of associates.QualificationsJob Responsibilities:Under the supervision of the MDO manager, assist in the selection, training and retention of material handling and clerical associates. Directly responsible for the proper handling of all inbound/outbound freight as it relates to transportation, unloading/staging and shipment of customer/store replenishment merchandise. Responsible for maintaining inventory bins, receipt of inbound goods, return processing, and outbound shipments to the redistribution center.Implement and insure daily execution of MDO processes through continuous training, monitoring and evaluation of associates. Possess the ability to develop a working knowledge of internal systems that support the MDO and the supporting supply chain.Maintain the building and equipment insuring that preventative maintenance programs are in place, and loss prevention/security policies are adhered to.Understanding of operational process execution and effect on 4-wall cost-control and cost reduction.Accountable for building and maintaining a strong team relationship with delivery personnel.Responsible for the operation of the unit in absence of the MDO manager as it relates to human resource, operational, and customer service issues. Knowledge of human resources policies and practices Committed to supporting diversity in the workplace. Specific Essential Functions:Ability to read, write and speak English.Travel on occasion.Extensive knowledge of home delivery operations and processes.Proficient in use of Lotus Notes and basic computer skills.General working knowledge of DOS system.Basic knowledge of Customer Inventory Management System (CIMS).General understanding and knowledge of reports available - DORS, NOK173, 174, ITR243, 247, 601 summary, etc.Use and understanding of the transportation booking system.Knowledge of Federal, state and local OSHA/EPA Safety Requirements.Knowledge of basic human resource policies.Ability to lead others to deliver business resultsStrong supervisory skillsTeam and interpersonal skills.Ability to train and coach Supervisors, Lead Workers, and all hourly associates.Sears is an Equal Opportunity/Affirmative Action Employer.